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Resuming a Subscription from the Zuora UI

This topic explains how to resume a suspended subscription from the Zuora UI, including specifying resume dates and extending subscription terms.

You can resume a suspended subscription from the Zuora UI. If you have enabled the Orders feature, see Resume a subscription for how to resume a subscription in Orders.

To resume a subscription:

  1. Click on the subscription you want to resume from the subscription list view page.
  2. Click resume . The Resume Subscription dialog is displayed.
  3. Specify the Booking Date . The Booking Date field is set for the amendment contract and is only available when the new UI experience is enabled .
  4. Select one of the following options to specify a resume date:
    • Today

    • The number of periods from the date suspended

    • The number of periods from today

    • Specific date

  5. Specify a date in the Amendment Contract Effective Date field. This is the date that your customer provided as the notice of resumption.
  6. If you want to extend the subscription term by the length of time the suspension is in effect, select the Extend the current term by the number of days suspended check box. A Term and Condition amendment is automatically created to extend the subscription term after resumption.
  7. Click ok .

A Resume Subscription amendment is automatically created. You can view it in the Subscriptions detail screen .