Prepaid Drawdown errors
This reference lists the errors encountered when Prepaid Drawdown is enabled in a Zuora tenant and prepaid charges are synced to CPQ, particularly during upgrades to Zuora Quotes version 10.8 or higher.
When Prepaid Drawdown is enabled in a Zuora tenant and prepaid charges with field values below are synced to CPQ, you may encounter the following errors.
The following errors only occur when you upgrade Zuora Quotes from the X version (X represents your current Quotes version) to the 10.8 version or higher. For a fresh new installation of Zuora Quotes, these errors will not display.
| Error | Reason |
|---|---|
| INVALID_OR_NULL_FOR_RESTRICTED_PICKLIST: Validity Period Type: bad value for restricted picklist field: Subscription Term | Occurs when Validity Period Type (picklist field) is set to Subscription Term on Prepaid Product Rate Plan Charge in Zuora. |
| INVALID_OR_NULL_FOR_RESTRICTED_PICKLIST: Validity Period Type: bad value for restricted picklist field: Semi-Annual | Occurs when Validity Period Type (picklist field) is set to Semi-Annual on Prepaid Product Rate Plan Charge in Zuora. |
| INVALID_OR_NULL_FOR_RESTRICTED_PICKLIST: Prepaid Operation Type: bad value for restricted picklist field: drawdown | This error will appear if you attempt to create a drawdown charge. |
Fixing errors
To fix errors, update the following field values in the CPQ quotes package, Object - zqu__ProductRatePlanCharge__c.
| Field | Fix |
| zqu__ValidityPeriodType__c | Change the API name of the picklist value from Subscription_Term to Subscription Term. Take the following steps to change the picklist API name:
|
| zqu__ValidityPeriodType__c Change the API name of the picklist value from Semi_Annual to Semi-Annual | Change the API name of the picklist value from Semi_Annual to Semi-Annual.Take the following steps to change the picklist API name:
|
| zqu__ValidityPeriodType__c Change the label of the picklist value from Semi Annual to Semi-Annual. | Change the label of the picklist value from Semi Annual to Semi-Annual.Take the following steps to change the label of the picklist value:
|
| qu__PrepaidOperationType__c | Add drawdown as a new picklist value. (Make sure to use lowercase only; this is case-sensitive). Take the following steps to add a new picklist value:
|