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Preview pending subscription

Learn how to preview pending subscriptions by configuring the Preview Pending Subscription setting in Admin Config.

When the Preview Pending Subscription setting within Admin Config is enabled, the Quote Studio will incorporate the Service Activation Date and the Customer Acceptance Date as the Quote Start Date when generating a preview request for pending subscription creation. This functionality enables the UI to demonstrate how the metrics would appear if the subscription were activated immediately, considering the Quote Start Date and all essential Service Activation Date and Customer Acceptance Date. However, when the Order request is forwarded to Zuora for creation, SAD and CAD will be intentionally left blank to facilitate the creation of a Pending Subscription.

Conversely, when this setting is disabled, and the trigger event is set to Upon Contract Effective a preview will still be generated. However, if the trigger event is set to Upon Service Activationor Upon Customer Acceptance the preview displays a null value.

  1. Navigate to the Zuora Config > Quote Studio Settings > Admin Config.
  2. Enable Preview Pending Subscription setting.
  3. Save the changes.