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Cancel a scheduled order

Learn how to cancel a scheduled order before it is executed and return the quote to an editable New status.

  1. Open a quote with the Scheduled status.
  2. From the scheduled order panel, click the Cancel Scheduled Order button.
  3. Confirm the cancellation.

    After the cancellation:

    • The quote status changes from Scheduled to New.

    • The quote becomes editable and can be reused.

    • The corresponding order in Zuora Billing changes to Canceled.