Welcome to Zuora Product Documentation

Explore our rich library of product information

Scheduled order execution

Scheduled order execution is the process Zuora Billing uses to process an order on its scheduled date, retry unsuccessful attempts, and synchronize the outcome with Salesforce.

On the scheduled execution date, Zuora Billing attempts to execute the order. If the order cannot be completed, Zuora Billing retries the execution. If the order remains unsuccessful after the available execution attempts, the order status changes to Failed and includes a failure reason.

When the order executes successfully, Zuora Billing creates the corresponding subscription. The subscription information is synchronized back to Salesforce. The record-triggered flow then invokes the packaged Apex action and updates the corresponding quote status.