Accessing your gateway's test environment

Some payment gateways provide separate credentials for merchants to access their testing environment, some gateways use the same credentials for testing as for the production (live) environment but direct test transactions to a different URL, and other gateways do a little of both. To access the Orbital Gateway test environment, you simply have to select the Use Test Gateway Environment option in Zuora when configuring your payment gateway profile.

Accessing Test or Production (Live) Mode from Zuora

When configuring the Orbital payment gateway in Zuora, you can indicate whether you would like to use the Orbital test environment or the Orbital production environment.

• If Use Gateway Test Environment is selected, Zuora will direct payment transactions to the Orbital test environment. The address for this system is orbitalvar1.chasepaymentech.com/authorize , port 443.

• If Use Gateway Test Environment is not selected (disabled), Zuora will direct payment transactions to the Orbital production (live) environment. The address for this system is orbital1.chasepaymentech.com/authorize , port 443.

Test credit cards and testing scenarios

Please contact the Chase Orbital Support team for test credit card numbers and testing scenarios. Their Merchant Certification Department can provide you with the appropriate documentation for testing. Chase Orbital Support can be reached at 1-866-645-1314 or technical.priority.support@chase.com . You can also explore Chase Orbital development center to search and find information.

General testing information

Integration testing

Zuora has been certified with Chase Orbital as an integration partner and maintains the integration on an ongoing basis, thoroughly testing the integration with every new release. The Chase Orbital Gateway integration documentation is helpful if you are integrating the Orbital gateway directly with your website, however, you do not need to perform any integration or certification testing to submit transactions to the Orbital gateway via the Zuora application. The intended audience for the integration guides are technical integrators, however, these documents can be helpful to non-technical integrators who can refer to it for information on testing and troubleshooting gateway errors (as described below).

Performance and volume testing

In general, gateway testing environments are intended to give merchants the opportunity to test their gateway and integrations to their gateway, in order to work out any bug before going to the production environment. Some gateway test environments are shared amongst multiple merchants, and other gateways provide unique testing environments for each merchant. Additionally, gateway test environments (also referred to as certification or sandbox environments) do not have the same high availability or performance capability as production environments. As such, they are not intended for load testing. Merchants performing high volumes of load testing that puts a stress on a shared test environment may receive a warning from the gateway or have their access to the testing environment suspended.