Test your configuration
Learn how to test your CyberSource payment gateway configuration in Zuora, including using test and live modes, accessing the CyberSource Business Center, and upgrading to P12 authentication.
Test your configuration
For basic guidance on how to test payment gateway integrations within a sandbox environment, see Test payment gateway integration .
Access your gateway test environment
Some payment gateways provide separate credentials for merchants to access their testing environment, some gateways use the same credentials for testing as for the production (live) environment but direct test transactions to a different URL, and other gateways do a little of both. CyberSource uses the same credentials for test and live transactions, however, you have to make sure your account is in test mode for testing and live mode for production.
Initial CyberSource Account is in Test Mode
When your company signs up with CyberSource, your account is initially set up in test mode only and enabled for live mode shortly after.
Access Test or Live Mode from the CyberSource Business Center
View CyberSource support documentation to understand the difference between test and live modes .
You should perform all testing in Test mode before going to Live Mode. After you have gone live, you can still access the testing environment from your Business Center at: https://ebctest.cybersource.com. From the Business Center, you can view all your transactions.
Access Test or Live Mode from Zuora
When configuring the CyberSource payment gateway in Zuora, you can indicate whether you would like to use the CyberSource test environment or the CyberSource (Live) environment.
If you select Use Gateway Test Environment , Zuora will direct payment transactions to your CyberSource account in test mode.
If you do not select Use Gateway Test Environment , Zuora will direct payment transactions to your CyberSource account in live mode.
Your credentials will be the same for both test and production environments. Zuora ensures your payment transactions are routed to the right environment (mode) based on whether the Use Gateway Test Environment is selected.
Test credit cards and testing scenarios
See the following documentation for test payment methods and general testing information:
General testing information
Integration testing
Zuora has been certified with CyberSource as an integration partner and maintains the integration on an ongoing basis, thoroughly testing the integration with every new release. The CyberSource integration documentation is helpful if you are integrating CyberSource directly with your website, however, you do not need to perform any integration or certification testing to submit transactions to CyberSource via the Zuora application. The intended audience for the integration guides is technical integrators; however, these documents can be helpful to non-technical integrators who can refer to them for information on testing and troubleshooting gateway errors (as described below).
Performance and volume testing
In general, gateway testing environments are intended to give merchants the opportunity to test their gateway and integrations to their gateway, in order to work out any bugs before going to the production environment. Some gateway test environments are shared amongst multiple merchants, and other gateways provide unique testing environments for each merchant. Additionally, gateway test environments (also referred to as certification or sandbox environments) do not have the same high availability or performance capability as production environments. As such, they are not intended for load testing. Merchants performing high volumes of load testing that puts a stress on a shared test environment may receive a warning from the gateway or have their access to the testing environment suspended.
Upgrade to P12 Authentication
Upgrading to P12 Authentication requires you to replace username and password-based authentication from your SOAP toolkit integration and transition to certificate-based authentication.
To upgrade to a compliant P12 certificate, you must populate the Cybersource Transaction Security Key and Cybersource Transaction Security Key Password in each active gateway instance in Zuora. See Configuration fields .
To retrieve the values of the Cybersource Transaction Security Key and Cybersource Transaction Security Key Password fields, see Create a .p12 File