Prerequisites

Ensure Stripe RTAU is enabled in Zuora by configuring Stripe gateway, setting up Stripe Real Time Reconciliation, and enabling webhook updates.

Note:

Stripe RTAU is currently available only for the supported tokenized credit-card path on Stripe v2.

Before enabling Stripe RTAU in Zuora, ensure the following:

Stripe tokenization must be enabled for the applicable Stripe gateway setup so Zuora can store the Stripe identifiers required for RTAU matching and updates.
You are processing credit card payments through a supported Stripe gateway configuration (Stripe v2). RTAU currently supports credit card payment methods only.
In Zuora, your Stripe Real Time Reconciliation configuration must be set to receive updates on credit card payment methods so that Zuora updates the credit card lifecycle events.
Zuora must enable Stripe RTAU for your tenant so that Stripe webhook updates are processed and applied as Payment Method Updates.
Configure your end point URL as {base-url}/payment-reconciliation-webhook/stripe/v1/{account_id}
- For example - https://rest.zuora.com/payment-reconciliation-webhook/stripe/v1/acc_abc123zuora
To identify the base URL, see Zuora Data Centers.

If you are unsure whether the RTAU feature is already enabled, contact Zuora Global Support.

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