Use Configurable Lockbox app
Learn how to use Configurable Lockbox to manage multiple lockbox file formats, configure processing options, and view payment details.
You can have multiple lockbox file formats in one instance of Configurable Lockbox. Each lockbox file format can have its own processing options, payment options, and processing schedules.
View payment details
All payments that are being processed or have been completed are shown in the Payments tab. The Payment Date mentioned here is from the bank provided file on the customer’s SFTP server, which denote when the external payment took place. Whereas the creation date in Zuora Billing denotes when that payment record was created by API calls.
To view the details of a payment record, click the menu icon, and select More Details .
The details page will display.
Download lockbox files from a configured SFTP server
After an SFTP location is set for a lockbox, you can set a schedule for downloading lockbox files from it, or manually initiate downloads.
To manually initiate the downloads, click the menu for the lockbox, and select Run Automated File Download . This triggers a normal Lockbox run where Lockbox downloads files from your SFTP server and automatically processes the files.