Learn how merchants use Gateway Routing rules to control payment provider selection, compare gateway performance, and protect revenue by dynamically routing transactions.

Use cases of how merchants utilize Gateway Routing:

• Use rules to route based on the Payment Method type and avoid complex workflows or manual account updates. For example, automatically route PayPal Wallets to the PayPal gateway , regardless of the configuration on the customer account.
• Introduce a new provider gradually by using the split traffic rules. For example, send 10% of traffic to a new gateway, while 90% remains on the existing provider.
• Use split traffic to compare authorization rates, latency, or performance between providers. For example, route 50% of the USA traffic to Gateway A and 50% to Gateway B.
• Protect revenue by automatically rerouting failed transactions to a backup provider by navigating to Assign Gateway > Response Condition > Assign Gateway. For example, during a network timeout or soft decline, retry with a second gateway.
• Prioritize your new gateway but route to a trusted fallback if needed.
• Use Gateway Routing to shift volume temporarily, without any code changes. For example, route 20% of volume to an alternative provider during contract negotiations.