Payment Method Updater for Chase
Zuora's Chase Payment Method Updater (PMU) integrates with Chase NCB to update Visa and MasterCard payment methods, ensuring accurate and timely updates for recurring billing.
Zuora's Chase Payment Method Updater (PMU) integrates with the Chase product, Chase NCB (Net Connect Batch) Account Updater Delimited File, to provide the payment method updating service for Visa and MasterCard.
After configuring Chase Payment Method Updater all applicable payment method information will be collected by a scheduled job every day at 18:00:00 Pacific Standard Time (PST). The scheduled job collects the information and sends Chase NCB a batch request file, containing the card information for your customer accounts with whom you have established recurring billing or card-on-file relationships prior to their bill cycle day. Chase NCB will respond with electronic files to Zuora over Secure File Transfer (SFTP), with any updated card information. All the records for the same card in the response file will be updated to ensure that duplicate card update requests are identified and handled appropriately to avoid duplicate charges and to increase the success rate.
The system marks a batch status as complete if the total count of the no-response row or total row is less than one percent.
Zuora Chase PMU will update the payment method according to the Chase response codes. See this post in Zuora Community for details.
Note that Chase NCB Account Updater is only applicable to the Zuora Production environment.
This updater requires providing Chase with Zuora's outbound IP addresses to whitelist for your Presenter ID (PID) and SFTP configuration. For more information about the Zuora IP addresses to share, see Outbound IP Addresses Whitelisting .
Submit and Retrieve PMU batches
For more information about how to manually create PMU batches, resubmit batches, and retrieve batch results, see Use Payment Method Updater .