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Set up Checkout.com Account Updater

Configure the Payment Method Updater in Zuora by selecting the updater type, entering credentials, and setting rules for updating payment methods.

Before you configure the Checkout.com Account Updater, complete the following prerequisites:

Note: Checkout.com requires a file sequence ID for each uploaded file. To ensure that the sequence ID is generated correctly, do not associate multiple Zuora Payment Method Updater (PMU) instances with the same SFTP server.

Use the following procedure to configure the Checkout.com Payment Method Updater (PMU) in Zuora.

  1. Click your username in the top right corner, and then go to Settings > Payments > Set Up Payment Method Updater.
  2. From the Updater Type list, select Checkout.com, and then click Add Payment Method Updater.
  3. In the Basic information area, configure the following fields:
    • Processor: Your gateway or processor must approve the PMU functionality. After it is enabled, Zuora automatically sends Checkout.com payment methods to the Checkout.com gateway for updates.
    • Select the Active checkbox to activate your Checkout.com Payment Method Updater in Zuora. When this checkbox is selected, PMU automatically submits credit card information for updates. If multiple active updaters are configured, they might submit the same cards and receive the same updates.
    • In the Name field, enter the name that you want to use to identify the updater.
  4. Configure the following credentials:
    • In the Account ID field, enter the account ID provided by Checkout.com.
    • In the SFTP Username field, enter the SFTP username assigned by Checkout.com. The username must be fewer than 20 characters and must not contain special characters. You cannot configure the same SFTP username for multiple Zuora PMU instances.
  5. In the Updater services area, select the updater services that you want to use:
    • Select the Visa Account Updater (VAU) checkbox.
    • Select the MasterCard Automatic Billing Updater checkbox.

    Zuora supports both Visa and Mastercard updater services.

  6. In the Rules area, configure the following fields:
    • In the Start Payment Method Updater service days prior to the Bill Cycle Day field, enter a value. The default value is 8 because the Checkout.com Account Updater service takes approximately 8 days to process credit card account information for updates.
    • Select the Only update payment methods for customer accounts associated to this gateway/processor checkbox to include only credit cards for customer accounts that meet either of the following conditions. Clear this checkbox to send all credit card information to Checkout.com.
      • The default payment gateway of the customer account is set to Checkout.com in the Billing and Payment Info section on the Customer Account page.
      • The default payment gateway of the customer account is not configured, but the default payment gateway of the tenant is set to Checkout.com.
    • Select the Only update the default payment method for AutoPay customer accounts checkbox to include only the default credit card payment methods for customer accounts that have AutoPay enabled. Clear this checkbox to submit all credit card data for all customer accounts, regardless of whether AutoPay is enabled.
  7. Click Save Updater Information to save the configuration.