Learn how to verify that your CyberSource PMU configuration works correctly in Zuora, including testing batch submissions and validating updater functionality.

The sandbox environment only supports testing the process of submitting batches. The process of retrieving the submitted batches is NOT supported at this time.

If a CyberSource merchant account has been used in multiple tenants, you will get the Duplicate Batch ID error in the latter tenant(s). In order to avoid this error, test with different merchant accounts for different Zuora tenants, or contact Zuora Global Support to temporarily enable your sandbox environment to be connected to the CyberSource test environment.

Full Cybersource Account Updater functionality is supported in the Zuora Production environment. Although Zuora has tested the integration, it is recommended that you select a few actual payment methods and submit them to CyberSource to ensure that the Zuora PMU is working properly. For example, you can change the billing cycle days on the selected billing accounts and verify that the updater is working.