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Zuora Payments

Zuora BillingZuora PaymentsZuora PlatformZuora CPQZephrZuora RevenueAccounts ReceivableRelease NotesBasicsEntitlementsSupport and policies
Zuora BillingZuora PaymentsZuora PlatformZuora CPQZephrZuora RevenueAccounts ReceivableRelease NotesBasicsEntitlementsSupport and policies

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Payment Method Updater configuration

Set up Merchant e-Solutions Payment Method Updater

Set up the Merchant e-Solutions Payment Method Updater (PMU) in Zuora to keep stored credit card information current by sending card data to Merchant e-Solutions for processing.

  • Presenter User Name and corresponding password
  • Merchant ID for the merchant account to use for Account Updater services
  • Version ID for the current Merchant e-Solutions Account Updater
  1. Navigate to Settings > Payments > Setup Payment Method Updater.
  2. Select Merchant e-Solutions as the Updater Type, and then click Add payment method updater.
  3. Enter values in the following basic configuration fields:
    • Name: Name for your PMU configuration. For example, Merchant e-Solutions Updater or Merchant e-Solutions 001234 Updater.
    • Presenter User Name: Name that Merchant e-Solutions assigns to identify the application that sends batch updater requests.
    • Password: Password that corresponds to the Presenter User Name.
    • Merchant ID: Merchant ID that Merchant e-Solutions provides for your merchant account. If you have more than one merchant account, confirm with Merchant e-Solutions which account to use for the Account Updater services.
    • Version ID: Version ID that Merchant e-Solutions assigns to identify the current version of the Merchant e-Solutions Account Updater.
  4. Optional: Enter a value in the Start Payment Method Updater service days prior to the Bill Cycle Day field.

    The default value is 8 days before the Bill Cycle Day. Because the Merchant e-Solutions Updater service takes about 2 to 7 days to process credit card updates, Zuora recommends a value between 7 and 10.

  5. Optional: Select Only update payment methods for customer accounts associated to this gateway/processor to limit updates to credit cards for customer accounts that meet either of the following conditions:
    • The default payment gateway of the customer account is set to Merchant e-Solutions in the Billing and Payment Info section on the Customer Account page.
    • The default payment gateway of the customer account is not configured, and the default payment gateway of the tenant is set to Merchant e-Solutions.

    Clear the check box to send all credit card information to Merchant e-Solutions.

  6. Optional: Select Only update the default payment method for AutoPay customer accounts to limit updates to the default credit card payment methods for customer accounts that have AutoPay enabled.

    Clear the check box to submit data for all credit cards on all customer accounts, regardless of the AutoPay setting.

  7. Click Save account information.

After you set up the PMU, Zuora runs an automated process. On the specified number of days before each Bill Cycle Day, the process collects credit card information from every applicable billing account, sends the information to Merchant e-Solutions for processing, and checks for updates to the credit card information. Zuora automatically searches for billing accounts and sends applicable credit card information to Merchant e-Solutions on the schedule that you defined.

For information about how to manually create PMU batches, resubmit batches, and retrieve batch results, see Use Payment Method Updater.

Last updated: June 4, 2026