This guide explains how to configure the Checkout.com AccountUpdater for integration with Zuora's Payment Method Updater, ensuring seamless updates for Visa and MasterCard card information.

This article describes how to configure the Checkout.com Account Updater to use it with the Zuora Payment Method Updater (PMU) for Visa and MasterCard. This feature helps keep Zuora and you informed when card members change, replace, or upgrade their card information.

Zuora can receive updates from the Checkout gateway when the following events occur for Mastercard and Visa credit cards:

• The card details have been updated, including a change to the card number.
• The card details have been updated where only the expiry month or expiry year has changed.
• The card has been disabled.
• The card details have not changed.

Prerequisites

If you are interested in using the Checkout.com Account Updater functionality, you must go through a series of steps to configure the PMU service before it can be used.

• You have to work directly with Checkout.com Support to set up your Checkout.com Account Updater and the SFTP server. Note that you have to inform Checkout.com Support that you intend to set up an Account Updater in the Zuora system. See Checkout Account Updater (Refresh-Flex) for more information.
• If you want to test this functionality in the sandbox environment, submit a request to Zuora Global Support.

Checkout.com requires a file sequence ID for each uploaded file. To ensure that the sequence ID is generated properly, do not associate multiple Zuora PMU instances with the same SFTP server.

Submit and retrieve PMU batches

For more information about how to manually create PMU batches, resubmit batches, and retrieve batch results, see Use Payment Method Updater.

Troubleshoot Checkout Account Updater

See Troubleshooting Payment Method Updater to learn how to troubleshoot Account Updater in Zuora when errors occur.