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Zuora Payments

Zuora BillingZuora PaymentsZuora PlatformZuora CPQZephrZuora RevenueAccounts ReceivableRelease NotesBasicsEntitlementsSupport and policies
Zuora BillingZuora PaymentsZuora PlatformZuora CPQZephrZuora RevenueAccounts ReceivableRelease NotesBasicsEntitlementsSupport and policies

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Configure Checkout.com Payment Method Updater

Configuration

Configure the Payment Method Updater in Zuora by selecting the updater type, entering credentials, and setting rules for updating payment methods.

  1. Click your username at the top right, and navigate to Settings > Payments > Set Up Payment Method Updater.
  2. Select checkout.com from the Updater Type list, and click add payment method updater.
  3. In the Basic information area, configure the following information:
    • Processor: The PMU functionality has to be approved by your gateway/processor. Once enabled, Zuora will automatically send Checkout.com payment methods to the Checkout.com gateway for updates.
    • Select the Active box to activate your checkout.com Payment Method Updater in Zuora. When this check box is selected, PMU will automatically submit credit card information for updates. Note that if multiple active updaters are configured, they might submit the same cards and receive the same updates.
    • In the Name field, enter the name you want to use to identify the updater.
  4. Complete the following credential configuration:
    • Account ID: Enter the Account ID provided by Checkout.com.
    • SFTP Username: Enter your SFTP username assigned by Checkout.com. The length of the username must be less than 20 characters, and special characters should be avoided. You cannot configure the same SFTP username to multiple Zuora's PMU instances.
  5. In the Updater services area, select the updater services that you want to use.
    • Select the Visa Account Updater (VAU) check box.
    • Select the MasterCard Automatic Billing Updater check box. Both Visa and Mastercard services are supported.
  6. In the Rules area, configure the following information:
    • Specify a value for Start Payment Method Updater service days prior to the Bill Cycle Day field. The default value is 8 because the Checkout.com Account Updater service takes approximately 8 days to process the credit card account information for updates.
    • If the Only update payment methods for customer accounts associated to this gateway/processor option is selected, only the credit cards for customer accounts that meet either of the following conditions are included in the updates. Disable this field to send all credit card information to Checkout.com.
      • The default payment gateway of the customer account is set to Checkout.com (in the Billing and Payment Info section on the Customer Account page).
      • The default payment gateway of the customer account is not configured, but the default payment gateway of the tenant is set to Checkout.com.
    • If the Only update the default payment method for AutoPay customer accounts setting is selected, only the default credit card payment methods for customer accounts with the AutoPay setting enabled are included in the updates. Clear this check box to submit data of all credit cards for all customer accounts, regardless of whether AutoPay is enabled for the customer account or not.
  7. Click save updater information to save configurations.

Last updated: February 19, 2026