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Procedure

This task outlines the steps to configure Configurable Payment Retry, including system settings, response codes, customer groups, retry rules, notifications, and optional export/import of settings.

Configuring Configurable Payment Retry involves the following tasks:

  1. Configure system settings .
  2. If you plan to edit retry rules manually based on gateway response codes, configure response codes .
  3. Configure customer groups .
  4. Edit retry rules for a customer group , through either editing retry rules manually or enabling AI-driven Smart Retry.
  5. Configure callout notifications for Configurable Payment Retry .
  6. Disable the payment run retry rules in Zuora .
  7. Optional: Export or import your settings.