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Configure Observe mode for Zuora Fraud Protection

Work with Zuora to enable and configure Observe Mode for eligible tenants participating in a Zuora Fraud Protection evaluation.

Observe Mode is enabled and configured with assistance from Zuora. It is available for eligible production tenants that are participating in a Zuora Fraud Protection evaluation.

Note: The configuration procedure that follows applies to the standard fraud-enforcement flow. Do not use those steps to configure Observe Mode unless Zuora Support instructs you to do so.
  1. Contact Zuora Global Support or your Zuora account team.
  2. Provide the tenant information requested by Zuora.
  3. Work with Zuora Support to provide any access required to complete the configuration.

Zuora will configure the required Zuora Fraud Protection settings for you.