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Cancel a payment using REST API or Zuora UI

This task provides instructions for canceling a payment using the REST API or the Zuora UI.

To cancel a payment from the REST API, see PUT Cancel Payment.

To cancel a payment from the Zuora UI, complete the following steps:

  1. Navigate to Payments > Payments in the navigation section.
  2. On the All Payments page, click the payment number that you want to cancel.
  3. On the payment detail page, click the three vertical dots icon to display more applicable actions, and then click Cancel This Payment .
  4. Click OK .

The payment is then in Canceled status.