You can share a payment link as many times as you want across multiple channels. After you share a payment link, it is publicly accessible without authentication. For more information about the access limit of a payment link, see Overview of Zuora Payment Link .

You can paste the payment link retrieved from the invoice details page, Data Source Export, or Data Query to any documents or messages. Furthermore, by using the Invoice.PaymentLink merge field, you can embed the payment link in the following document templates in Zuora:

• HTML invoice templates

• Email templates

The following table shows how to use the Invoice.PaymentLink merge field:

After your customer clicks the payment link, Zuora loads a hosted payment page where your customers can check the invoice and payment details, select the payment method, enter the payment method information to pay the invoice, as well as download the invoice. For invoices that have been paid, the hosted payment page presents the invoice and payment details.

The payment methods displayed on the invoice payment page will be managed automatically by Zuora depending on which payment methods are enabled on your tenant and are available on the device of the user who opens the link.

If the payment submitted through the payment link is successful, Zuora creates a payment record on the payment method used. On the payment details page, the source of this payment is marked as Payment Link .