Enable and configure Real-Time Reconciliation for Checkout.com
Learn how to enable and configure Real-Time Reconciliation for Checkout.com in Zuora, including setting up a webhook endpoint and configuring merchant account details.
- Ensure a Checkout.com payment gateway instance has been configured in Zuora. For more detailed information, see .
- Ensure that the merchant ID has not been configured for any tenant or entity for Real-Time Reconciliation enablement. Configuring one merchant ID for multiple entities or tenants in the same environment for Real-Time Reconciliation is not supported.
Use this procedure to enable and configure Real-Time Reconciliation (RTR) for Checkout.com in Zuora. The configuration includes two main steps:
For dispute events, by default, external refunds are automatically generated for dispute events. If you want to opt out of this default behavior and disable the generation of external refunds for dispute events, submit a request at Zuora Global Support .