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Limitations

This document outlines the compatibility limitations of various payment gateways with the multi-entity feature, highlighting specific requirements for authentication and configuration.

The following table describes the limitations about compatibility with the multi-entity feature:

Payment gateway integration

Compatible

More information

  • Adyen v2.0

  • Braintree v2.0

  • Checkout.com

  • Fat Zebra

  • PayPal Commerce Platform

Yes

Compatible only if each entity authenticates with its own unique merchant ID. Configuring one merchant ID for multiple entities or tenants in the same environment is not supported.

GoCardless

No

For tenants with the multi-entity feature enabled, you can leverage Gateway Reconciliation batch jobs for GoCardless for transaction reconciliation. For more information about GR batch jobs for GoCardless, see the following articles:

  • Gateway Reconciliation

  • GoCardless Gateway

Stripe v2

Yes

Compatible only if each entity has its own unique merchant account ID to authenticate through the OAuth 2.0 authentication. If an account ID is configured for multiple tenants with Real-Time Reconciliation enabled, only one tenant can receive the Real-Time Reconciliation events.