Describes the merge field syntax you can use to include related object data in email or callout templates.

Merge field syntax

Most events that email or callout templates relate to are mapped to a data source. You can use fields from the data source as merge fields in email and callout templates to customize your notification emails and callouts.

Data source merge fields

Describes system merge fields used to include system-level information in email and callout templates.

System merge fields

Provides common use cases and examples for using merge fields.

Examples of using merge fields

zuora-platform/extensibility/events-and-notifications/events-and-notifications-overview

Events and Notifications

Learn how to view detailed information on each callout template, including the template name, description, related notifications, and status.

View callout templates

Merge fields for email and callout templates

zuora-platform/extensibility/events-and-notifications/merge-fields-for-email-and-callout-templates

extensibility/events-and-notifications/merge-fields-for-email-and-callout-templates

<body><main xmlns:jcm-link-man="http://jorsek.com/content-management/modules/linkmanagement" role="main"><article role="article" id="topic-9918" aria-labelledby="ariaid-title1"><h1 class="title topictitle1" id="ariaid-title1">zuora-footer</h1><div class="body"><div class="div custom-footer">
            <div class="div left-column"> <img class="image logo" src="https://zuora.deploy.heretto.com/v4/deployments/QPAZk6lsgXwvotedNERE/object/91e2cbe5-f650-465d-b2e0-001b64f6ed08?jwt=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJodHRwczovL2pvcnNlay5jb20vZXpkX29yZ2FuaXphdGlvbiI6Inp1b3JhIiwiaHR0cHM6Ly9qb3JzZWsuY29tL2V6ZC9vYmplY3RfdXVpZCI6IjkxZTJjYmU1LWY2NTAtNDY1ZC1iMmUwLTAwMWI2NGY2ZWQwOCIsImV4cCI6MTc3MzIwMTIzMSwianRpIjoiMDliMTdhZTAxN2JiNDQzODhhMjliZTBiZmFkMWU2Y2QiLCJodHRwczovL2pvcnNlay5jb20vZXpkX2ZpbGVzZXQiOiJqQmxNQ1FZYlJDZWx2Z1ZUMkhKbSJ9.wO42FLHYdA9FVq3roTr7hMFDvbgAWaXDoohok3pz3nc">
            </div>
            <div class="div right-column">
                <p class="p"><a class="xref j-external-link" href="https://www.zuora.com" target="_blank">Privacy Statement</a></p>
                <p class="p"><a class="xref j-external-link" href="https://www.zuora.com" target="_blank">Terms and Conditions</a></p>
                <p class="p"><a class="xref j-external-link" href="https://www.zuora.com" target="_blank">Cookie Preference</a></p>
                <p class="p">© 2025 Zuora Inc.</p>
            </div>
        </div></div></article></main></body>

zuora-footer

Developer Center

Find training and certifications to achieve your business needs

Zuora University

Connect, share, collaborate with the Zuora Community

Zuora Community

Fundamental Zuora information you should know

Basics

Explore entitlements for all Zuora product offerings

Entitlements

Learn the support and service policies at Zuora

Support and policies

Zuora Product Documentation

Monetize new offerings, create and manage subscriptions, and invoice customers

Zuora Billing

Collect and manage payments, reduce fraud, and boost acceptance

Zuora Payments

Build, customize, extend, and integrate with Zuora

Zuora Platform

Configure, price, and quote with speed and ease

Zuora CPQ

Optimize digital subscription Journeys and boost revenue growth

Zephr

Recognize, reconcile, and analyze revenue automatically

Zuora Revenue

Automate invoicing and collections to improve cash flow, mitigate financial risk, and ensure financial accuracy

Accounts Receivable

What is new and what is changing for every release

Release Notes

Overview

System management

Data management

Browse security, single sign-on, multi-factor authentication, and access management features

Welcome to Zuora Product Documentation

Explore our rich library of product information

zuora-footer