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Troubleshooting the Agent

Use this table to diagnose common Agent issues, identify likely causes, and apply recommended fixes.

Symptom Likely cause Recommended action
The Agent-generated link opens the wrong page. The navigation target or page URL is incorrect. Check the configured page URL and ask the Agent to update the navigation target. Test the result in preview mode.
The Agent response shows an error object or an unresolved error. The generated query, component logic, or configuration is invalid. Use Fix in chat, then review the Agent response and test the result again.
Fix in chat does not resolve the error. The tenant may lack a required feature, field, configuration, or permission. Inspect the MCP response and tenant configuration. Confirm access and Billing setup.
The query returns data, but the component is empty. The Agent-generated binding or display logic is incorrect. Ask the Agent to display the returned data and correct the field or variable reference.
The component shows realistic values that do not change. The Agent created hardcoded values instead of dynamic bindings. Inspect the query and binding. Ask the Agent to retrieve and bind the value to tenant data.
Preview crashes after an Agent change. An Agent-generated interaction or Run code action is invalid or too complex. Locate the lightning-bolt element, remove the interaction, and recreate it in smaller steps.
Undo is unavailable. The page was reloaded and the in-session undo history was lost. Restore a known-good published version.
The project is substantially broken. Multiple Agent changes or a failed session left the project in an unrecoverable state. Revert to a known-good published version and re-test it.
The Agent cannot reconcile the current changes. The current chat context is too complex or contains conflicting instructions. Start a new Agent chat using the earlier successful prompt as a starting point.