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Zuora BillingZuora PaymentsZuora PlatformZuora CPQZephrZuora RevenueAccounts ReceivableRelease NotesBasicsEntitlementsSupport and policies

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Mediation

Manage connections in meters

The Manage Connections feature in Zuora Mediation lets you create and maintain reusable connections that can be selected when configuring processors in a meter flow.

You can securely connect external data systems such as AWS S3, Snowflake, and Kafka to the mediation platform for use with meters. Connections centralize credential management, support versioning, and enforce validation so your data pipelines remain secure and reliable.

When you create a new connection, it starts in the INACTIVE status and cannot be used by meters until it is successfully tested and activated. Activating a connection automatically runs a connection test, and if the test passes the connection moves to ACTIVE and can be referenced by meters. Updating the configuration of an active connection creates a new version in INACTIVE status; when you activate the new version, all previous versions are deactivated so that only one version of a connection is active at a time.

Sensitive connection fields such as passwords, private keys, and secret keys are extracted at creation time, stored securely in AWS Secrets Manager, merged back at runtime when a connection is used, and are never returned in API responses. Each connection type has a configurable limit per tenant or entity; attempts to create or activate connections beyond this limit result in an error.

  1. Navigate to Mediation > Meters.
  2. Click the Manage Connections button at the top of the page.
    The Manage Connections window is displayed and lists all existing connections with the connection details.
  3. Click Create New to create a new connection.
  4. To edit the connection details of an existing connection, click Edit. To activate an existing connection so it will be available for use, click Activate. To remove a connection, click Delete.
    A managed connection can be reused by multiple meters and processors and changes to a connection can affect all dependent flows. Before editing or deleting a connection, review which meters use it and plan any required testing.

Last updated: April 20, 2026