In this tutorial, we'll use a workflow template to apply a $5 late fee to the subscription for each account that has an invoice overdue for more than 5 days.

It can be a tedious and error-prone process to apply late fees to multiple accounts with overdue invoices. Normally you need to complete these tasks every time you need to apply late fees:

1. Find out invoices that are overdue for a certain amount of days.

2. For each qualified invoice:

   1. Locate the subscription.

   2. Add an amendment to the subscription. This amendment adds the late-fee rate plan to the subscription.

   3. Notify the account about the late fee charge in the upcoming invoice.

Zuora Workflow provides a template that automates the whole process. The full name of this template is Apply Late Fee to all Subscriptions for Accounts > 10 Days Overdue Limit 1. It is one of the many pre-installed workflows on every tenant.

The process steps include:

1. Create a rate plan for late fees

2. Configure the task parameters of the workflow

3. Configure the workflow to run on a schedule