Welcome to Zuora Product Documentation

Explore our rich library of product information

Zuora 360 overview

This topic provides an overview of Zuora 360, including how to send data from Zuora to Salesforce for a comprehensive view of customer information.

Note:

To take advantage of more advanced features, we recommend that you upgrade to Zuora Connector for Salesforce CRM.

Using Zuora 360, you can send account, subscription, invoice, and product catalog data from Zuora to Salesforce. This provides a 360-degree view of customer account, subscription, billing, and payment information that you can incorporate into your Salesforce applications. For detail information on objects and fields synchronized, see Sync Field Reference .

Note:

To sync product catalog data, you must have the Zuora Quotes managed package installed for your Salesforce org. For more information, see Zuora Quotes .

Parallel Sync Sessions

The following conditions apply to parallel execution of sync sessions in Zuora CPQ.

  • When a manual Product Catalog sync session is running, a new Product Catalog sync session is not allowed.

  • When a manual or scheduled Account & Related Objects sync session is running, a new manual or real-time Account & Related Objects sync session is not allowed.

  • A Product Catalog sync session, manually triggered or On-demand, can be executed in parallel with an Account & Related Objects sync session, manually triggered, scheduled, Real-time, or On-demand.

  • An On-demand Sync session on either Product Catalog or Account & Related Objects can run in parallel with any type of sync sessions.