Zuora 360 Sync Technologies and Sync Modes
Learn about the Zuora 360 sync technologies and modes, including Turbo Sync, API-based Sync, full sync, and incremental sync.
Zuora 360 uses the following sync technologies to optimize each type of synchronization operations for response time, volume of data, and sync performance.
Turbo Sync
Upon a scheduled request or a manual request, Turbo Sync performs a full or incremental sync of data from Zuora to Salesforce via Salesforce Bulk API. Turbo Sync is optimized for volume and performance.
It also offers resume-ability and monitoring ability within Salesforce.
See Turbo Sync for more information about Turbo Sync.
See Salesforce API Limits and Zuora 360 Syncs about how Turbo Sync consumes Salesforce Bulk API batches.
API-based Sync
API-based Sync is optimized to synchronize record changes using Salesforce SOAP APIs. This type of sync sessions consume the Salesforce API calls. If using Real-time Syncs, you should configure the trigger value according to the API limit for your Salesforce org. See Salesforce API Limits and Zuora 360 Syncs about how API-based Sync consumes Salesforce API calls.
Full Sync
All sync types support full syncs and incremental syncs according to the following conditions:
A full sync session synchronizes all data updated since 2000-01-01. A full sync is launched either when this is the very first sync session, or when this is the first sync session after a sync clean-up operation.
All syncs for Product Catalog are full syncs.
Incremental Sync
An incremental sync session synchronizes all data updated since the last sync session.
Currently, you can perform incremental syncs only for Accounts & Related Objects.