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Zuora AI Help

Zuora AI Help provides quick guidance and empowers users to resolve issues independently by generating information from multiple sources and assisting in finding relevant product documentation.

Zuora AI helps quickly guide you to information and empowers you to self-resolve problems. The AI Help generates information from multiple sources and assists you in finding relevant product documentation to perform your tasks. Some key features of Zuora's AI help are:

  • Zuora Generative AI-powered assistance - Ask the AI bot questions to receive contextually relevant help suggestions with detailed step-by-step instructions.

  • Related Help Articles - Access a consolidated list of relevant product documentation articles.

  • Trust Status - Review synchronized data from Zuora's Trust Page and contextual incident details.

  • Related Existing Help Tickets - Access synchronized data from Zuora's support portal to review relevant support tickets from your organization.