Integrated AI delivers AI-generated summaries, insights, and smart actions directly within the Zuora interface, providing plain-language explanations of your data and prompts to continue the conversation in AI chat for deeper exploration.

Integrated AI brings AI-generated summaries, insights, and smart actions directly into the Zuora interface. no prompting required. Relevant intelligence surfaces right where you need it.

Narrative Summaries

Narrative Summaries are AI-generated insights embedded throughout Zuora that provide instant, plain-language explanations of the data you're viewing. Available across Billing, Revenue, and other areas of the product, Narrative Summaries help you quickly understand key details at a glance. without navigating across multiple screens.

Narrative Summaries are available for:

• Account summaries

• Subscription details, CMRR, lifecycle, and health

• Invoice and payment summaries

• E-Invoice process summaries

• Accounting period and audit trail summaries

• API concurrency health and data query summaries

Each summary includes a prompt to continue the conversation in the AI chat window for deeper exploration. Click the prompt to open a conversation pre-loaded with the context of what you were viewing.