Delete an add-product order
This reference details the process of deleting an add-product order from a subscription, reverting the subscription to its base version, and voiding the added product segment.
This scenario occurs when
A subscription has an added product.
The add-product order needs to be removed.
Scenario:
V1: Base subscription product (C1.1).
V2: Added product C2.1 from March 2025 to year end.
Create Subscription and add a new product
Version | SO line | SD | ED | CCV | Status | Deleted |
|---|---|---|---|---|---|---|
| V1 | C1.1 | 2025-01-01 | 2025-12-31 | 1200 | Active | |
| V2 | C2.1 | 2025-03-01 | 2025-12-31 | 1000 | Active |
Delete the add product order
Version | SO line | SD | ED | CCV | Status | Deleted |
|---|---|---|---|---|---|---|
| V2→V1 | C2.1 | 2025-03-01 | 2025-03-01 | 0 | Void | Y |
Outcome in Revenue:
The added product segment is voided with zero CCV.
The subscription reverts to version V1.