Delete a renewal order
This reference explains how to delete a renewal order, reverting a subscription to its prior state and voiding the renewal segment.
This scenario occurs when:
- A subscription has been renewed.
- The renewal order must be deleted, reverting the subscription to its prior state.
Scenario:
- V1: SO line C1.1 active for 2025.
- V2: Renewal (C1.2) for 2026.
Create subscription and Renew.
Version | SO line | SD | ED | CCV | Status | Deleted |
|---|---|---|---|---|---|---|
| V1 | C1.1 | 2025-01-01 | 2025-12-31 | 1200 | Active | |
| V2 | C1.2 | 2026-01-01 | 2026-12-31 | 1200 | Active |
Delete a Renew order
Version | SO line | SD | ED | CCV | Status | Deleted |
|---|---|---|---|---|---|---|
| V2→V1 | C1.2 | 2026-01-01 | 2026-01-01 | 0 | Void | Y |
Outcome in Revenue:
- The renewal segment (C1.2) is voided with zero CCV.
- The subscription reverts to the original version.