Option B: Apply to Multiple POBs, Lines or Charges

If you need to apply the same hold to several—but not all—POBs or lines within the contract, use the batch filter feature:

1. On the Contracts/Orders tab, click the three-dot menu and select Revenue Management > Apply/Release Holds.

2. In the Hold Level field, select POB, Line or Charge.

   Note:

   Selecting Charge will pull all underlying line segments associated with that charge ID)

3. Select your target hold from the Hold Name drop-down list and enter your Comments.

4. (Optional) Click Search to open the Filters window. Specify your search criteria to isolate the target POBs or lines, then click Apply Filters.

5. Click Update Data to populate the list of eligible POBs or lines.

6. Select the checkboxes next to the items you want to hold, then click Apply Hold.