Learn how to review and release holds on a specific revenue contract, interpret the holds badge, and navigate to RC-, POB-, and line-level hold management.

When viewing a specific contract on the Revenue Contract Detail page, check the Holds button in the upper right corner of the header (e.g., Approvals 0 / Holds 2).

Note on Hold Counts and Visibility: The holds badge indicates the distinct count of all active hold templates applied across the entire contract, regardless of level (RC, POB, or Line). When you click this badge, the resulting window displays only the RC-level holds. Therefore, if the badge shows a higher count than the number of holds listed in the Current Holds pop-up grid, additional holds may be applied at the Line or POB level. You can review those specific holds directly within the main data grid below.

Your steps to review and isolate these records depend entirely on the level of the hold:

Manage RC-level Holds

Manage POB level and line level holds