Review manual hold activity via timeline
Use the Workbench Timeline to quickly review user-initiated manual hold actions and their details.
If you want to quickly locate and review user-initiated, manual hold actions performed directly from the Workbench interface, you can use the Timeline feature.
The Workbench Timeline is only for reviewing manual user activity. Automatically applied holds, event-based releases, expiry actions, and certain Mass Action activities may not appear here. Always use the Holds History tab within the individual hold views (detailed above) to see the complete audit trail.
On the Contracts/Orders tab, click the three-dot menu in the upper right corner of the tab.
Select System > Timeline.
The Timeline window displays a grid of recent manual actions, showing the Date of Action, the Action Level (e.g., RC, POB, LINE), the Action Performed, the user's Comments, and whether the action was successful.