Edit credit memos and debit memos through the Zuora UI
Learn how to edit credit memos and debit memos from the Zuora UI.
- In the navigation section, navigate to Billing > Credit and Debit Memos.
- On the Credit and Debit Memos page, click the memo number that you want to edit in the Credit Memos or Debit Memos tab. The memo detail page opens.
- In the Basic Information section, click Edit to update the basic information of the memo. The Reason Code field is only editable if you have the billing user permission.
- Click Save.
- Click Edit in the memo item row you want to edit. Edit the memo item information.Note:
You cannot edit the items of the credit memos that are generated from the bill run.
- Click Save.
For more information about the description of service periods and accounting codes, see View credit and debit memos.