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Subscriptions cancellation by order creation

The subscriptions cancellation by order creation allows you to cancel a subscription by creating an order and setting key dates to today's date.

Zuora also supports auto refunding and writing off invoice balances. For more information, see Cancel a subscription and refund the end customers automatically.

In this tutorial, you will set the following dates to today's date:

  • The date when the order is signed

  • The contract effective date of the cancellation

  • The service activation date of the cancellation

  • The customer acceptance date of the cancellation

  • The effective date of the cancellation policy