Real Time Account Updater
This feature updates card details in real-time during payment processing, ensuring accurate and up-to-date information.
This feature automatically updates card details in real-time while processing a payment, such as if a card number or expiration date changes, or if a card is closed and invalid. When enabled, Zuora updates the card information based on the payment response from Checkout.com. You can retrieve the card updating information through Data Query or Data Sources.
This feature is in the Early Availability phase. We are actively soliciting feedback from a small set of early adopters.
Some gateways offer the Real Time Account Updater service to update card information in real time when processing a payment. It instantly checks with card issuers for updated card details and returns the details in the payment response.
For now, Zuora provides the integration with Checkout.com’s Real-Time Account Updater for credit card transactions on the Checkout.com payment gateway integration. Zuora is continuing to evaluate other gateway partners for Real Time Account Updater services.
If Real Time Account updater is enabled, Zuora will receive the latest card information in the payment response from the gateway when there is an update to the credit card. The card information in Zuora will be updated according to the payment response.
You can use any of the following methods to retrieve the card updating information. In the records, SourceType = RTAU indicates this is a Real Time Account Updater entry.
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Data Query: Query the UpdaterDetail table.
To receive notifications for card updating, you can define a custom event with the condition UpdaterDetail.SourceType == 'RTAU'. For more information about how to enable Real Time Account Updater on Checkout.com, see Enable Real Time Account Updater on the Checkout.com payment gateway integration .