Batch Gateway Reconciliation verifies that payment and refund transactions processed in Zuora match the settlement reports from supported payment gateways.

Batch Gateway Reconciliation (also known as Gateway Reconciliation) is the process of verifying that the electronic payment and refund transactions processed in Zuora match the transactions reported by the gateway. For example, if Zuora processes 200 transactions through a gateway, the same number of transactions appears on the gateway's reconciliation report, which is sometimes called the settlement report.

A settlement report typically includes events from the following three stages of a payment's lifecycle:

1. Processing event: indicates that Zuora submits the payment to the gateway.

2. Settlement event: indicates that the payment is successfully debited from the payer and credited to the payee. For credit cards, settlement can take up to three business days. For some payment methods, such as direct debit, settlement can fail.

3. Post-settlement event: typically an exception, such as a chargeback for credit cards or a reversal for other payment methods. These events indicate that the customer performs an action through their bank that affects the payment.