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Data source merge fields

Most events that email or callout templates relate to are mapped to a data source. You can use fields from the data source as merge fields in email and callout templates to customize your notification emails and callouts.

The following list shows the data source related to each event category.

Event Category

Data Source

Account

Account

Amendment

Subscription

For notifications triggered by custom events, merge fields are rendered for only amendment completed events where Amendment.Status == 'Completed'.

AmendmentProcessed

Subscription

Aqua

Legacy merge fields are used for this event category.

Bill Run

Bill Run

Bill Run Completion

Bill Run

Credit Balance Refund Processed

Refund

Datasource

Legacy merge fields are used for this event category.

Gateway Reconciliation Job Completion

Legacy merge fields are used for this event category.

Import

Import

ImportProcessed

Import

Invoice

Invoice

Invoice Due

Invoice

Invoice Posted

Invoice

Invoices Past Due, Account Summary

Account

Journal Run Completion

Journal Run

Key Dates

Subscription

Manual Email For Invoice

Invoice

Manual Email for Payment

Payment

New Subscription Created

Subscription

Payment

Legacy merge fields are used for this event category.

Payment Declined

Payment

Payment Method

Legacy merge fields are used for this event category.

Payment Method Closed

PaymentMethod

Payment Method Expiration

Legacy merge fields are used for this event category.

Payment Method Updated

PaymentMethod

Payment Method Updater

Legacy merge fields are used for this event category.

Payment Method Updater Completed

Legacy merge fields are used for this event category.

Payment Method Updater Started

Legacy merge fields are used for this event category.

Payment Processed

Payment

Payment Refund Processed

Refund

Payment Run Completion

Legacy merge fields are used for this event category.

Refund

Refund

Subscription

Legacy merge fields are used for this event category.

Trial Balance Completion

Accounting Period

Upcoming Renewal

Legacy merge fields are used for this event category.

Credit memo and debit memo event categories

Note:

This feature is only available if you have the Invoice Settlement feature enabled.

Credit Memo Created

Credit Memo

Credit Memo Posted

Credit Memo

Debit Memo Created

Debit Memo

Debit Memo Posted

Debit Memo

Email Credit Memo

Credit Memo

Email Debit Memo

Debit Memo