Welcome to Zuora Product Documentation

Explore our rich library of product information

Manage collection territories to assign owners

Manage collection territories by assigning owners, creating new territories, and editing existing ones

  1. Navigate to Automations > Assign Collection Owner.
  2. To create a new collection territory, click New Customer Territory.
  3. Enter a title and description, and the conditions for a customer to fall into the territory, and then save.
  4. To edit an existing customer territory, click on the territory, make the required changes and save.