Central or Developer Sandbox Refresh Jobs page
Browse the information listed on the Central or Developer Sandbox Refresh Jobs page.
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Field |
Description |
|---|---|
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Tenant ID |
ID of the tenant |
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Tenant Type |
Specifies that the tenant is a Central or Developer Sandbox tenant |
|
Data Export Date |
Cutoff date before which the data is guaranteed to be exported from the production environment and available in your Central or Developer Sandbox based on your last completed refresh. |
|
Next Refresh Available |
Date on which the next refresh is possible. Refreshes are available every 28 days for the central sandbox and every 14 days for the developer sandbox. If a job is still in progress, this field does not have a value. |
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Last Refreshed |
Time of last refresh of the Central or Developer Sandbox and the user who performed the refresh |
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Job ID |
Unique refresh job ID |
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Status |
Status |
Progress | Displays the percentage of completion and the estimated time of completion (ETC) of the job |
Duration | Displays total amount of time for the job to complete, fail, or be cancelled |
Export Date | On or before this date, data is guaranteed to be exported from the production environment and will be available in your Central or Developer Sandbox. This date is always one day earlier than the refresh start date. The time zone of the refresh start time is UTC, which is the time when your refresh request is submitted. Some data on the refresh start date might also get copied, but it might not be the complete data for that day. |
Refreshed By | Indicates the person who initiated the refresh. If the refresh was initiated via self-service, it displays the name of the user who initiated the refresh. If the refresh was initiated by Zuora Global Support, this field displays System. |
Refresh End | Indicates when refresh job ended |
Refresh job status
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Job status |
Description |
|---|---|
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New |
Refresh job submitted, ready to be processed |
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Queued |
Refresh job ready to be processed, but not started |
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Initiated |
Refresh job begins processing, progress 1% |
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Provisioning |
Provisioning sub-job running, progress 5% |
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Deprovisioning | |
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Exporting |
Exporting sub-job running, progress 15% |
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Scrubbing |
Scrubbing sub-job running, progress 35% |
Resetting | Resetting sub-job running, progress 45% |
Importing | Importing data sub-job running, progress 55% Depending on your data volume, it can take up to a few days to import your data. For example, tenants larger than 10 TB usually take up to 2 days to import. |
Finalizing | Finalizing sub-job running to check for failures, progress 95% |
Cancelling | Refresh job is being cancelled |
Completed | Refresh job completed, progress 100% |
Failed | Refresh job failed |
Cancelled | Refresh job was cancelled |