What's new in the unified experience
Learn how the unified experience improves navigation, personalization, and daily workflows compared to the old UI.
Start from a more organized homepage
| Old UI | New UI |
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Work typically started from a more static or scattered landing experience, so finding the right page or report often took extra navigation. |
A centralized homepage now gives you a starting point that can include templates, widgets, reports, and quick actions. |
User benefit: Getting oriented is faster, and daily work can begin from a workspace that matches your needs.
A homepage designed for each role
| Old UI | New UI |
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Role-based homepage templates and reusable homepage setups were not available. |
Crafted homepage templates are available for different roles and workflows. A template can be used as a starting point, adjusted by adding or removing widgets, or replaced with a blank homepage to create a custom layout. After the homepage is set up, the template can also be shared with your team. |
User benefit: The interface can better reflect the way you work.
Move between product areas
| Old UI | New UI |
|---|---|
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Moving between Billing, Revenue, and other workflows could feel fragmented. |
Navigation is more unified, so moving across product areas is more consistent. |
User benefit: Less time is spent switching context between different parts of Zuora.
Switch tenants
| Old UI | New UI |
|---|---|
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Changing tenants involved more friction. |
The secondary navigation includes a tenant switcher and tenant badge, so you can change context more quickly. |
User benefit: Working across multiple tenants is more efficient.
Get to frequently used pages
| Old UI | New UI |
|---|---|
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Returning to common pages depended more on browsing through menus. |
Frequently used pages are easier to access because you can pin pages and use suggested pages based on recent or frequent activity. |
User benefit: Important pages are easier to reach in fewer clicks.
Complete common tasks
| Old UI | New UI |
|---|---|
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Common tasks often required opening multiple pages before action could be taken. |
Quick Actions on the homepage let you start tasks such as creating customers, creating orders, or running billing directly from the homepage. |
User benefit: Repetitive workflows take less time.
See what needs attention
| Old UI | New UI |
|---|---|
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Risks and issues were more likely to be found through separate pages or reports. |
Operational insight widgets now surface risks, exceptions, and other important signals directly on the homepage. |
User benefit: Priorities are easier to identify without digging through reports.
Adjust page layout
| Old UI | New UI |
|---|---|
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Workspace layout options were less flexible. |
Layout controls now let you rearrange widgets, change columns, enable full-width content, and control search bar placement. |
User benefit: The homepage is easier to scan and use across different screen sizes.
Reduce distractions while working
| Old UI | New UI |
|---|---|
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A focused navigation mode was not highlighted. |
Focus mode lets you collapse the left navigation and use more screen space for the current task. |
User benefit: Detailed views such as large tables and reports become easier to work with.
Multiple themes
| Old UI | New UI |
|---|---|
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Theme options were not described as part of the navigation experience. |
Interface theme options are available in the new navigation, so you can choose the appearance that works best for you. |
User benefit: Visual comfort and working preferences are easier to support.