Zuora Billing Entitlements
Describes the features and services that come with Zuora Billing Modular Catalog.
These entitlements are effective starting February 1, 2025. For customers whose relationship with Zuora is governed by prior versions of our entitlements or other contract terms, consult your applicable contract terms.
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Category |
Functionality |
Core |
Pro |
Elite |
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Pricing & Packaging Flexibility |
All charge models including usage, recurring, one-time, prepaid drawdown and commitment models |
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Attribute-based Pricing |
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Pricing Catalog |
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Promo Codes |
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Usage Mediation and Metering |
Usage Event Ingestion |
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Usage Event Meters | ||||
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Usage Traceability | ||||
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Order Management |
New Orders |
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Amendment Orders |
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Multi-Action Orders |
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Multi-Period Ramps |
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Zuora CPQ |
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Billing operations |
Billing Schedules |
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eInvoicing* |
1 Supported Country Included
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1 Supported Country Included
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1 Supported Country Included
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Account Hierarchies |
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Taxation (Tax Connector or Z-Tax) |
1 Included
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1 Included
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2 Included
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Account Management Portal |
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Payments |
Payment Schedules |
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Payment Method Updater |
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Gateway Routing |
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Cascading Payments |
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Chargeback Reconciliation |
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Payment Profiles |
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Payment Links |
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Payment Forms (fka HPM) |
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PCI Compliance |
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Payment Gateway |
2 Included |
5 Included |
10 Included | |
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Lockbox |
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Configurable Payment Retry |
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Specialized Payment Connection |
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Fraud Protection |
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Accounting close |
Accounting Close Process |
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Journal Entries |
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Chart of Accounts Management |
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General Ledger Segmentation and Attribution |
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Configurable Summary GL Interface |
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Data, analytics, and reporting |
Data Query |
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Report Builder with Pre-built Reports |
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FX Currency Reporting |
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Zuora Billing Connector for Data Warehouse (Available Options Below)
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Analytics Dashboard (with datasets) |
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Customizable Analytics datasets |
10 datasets |
75 datasets |
100 datasets | |
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Connectors |
Integration Hub |
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Zuora Billing Connector for Salesforce CRM |
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Zuora Billing Connector for Salesforce CPQ |
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Zuora Billing Connector for Hubspot |
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Zuora Billing Connector for Netsuite |
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Zuora Billing Connector for Apple App Store |
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Zuora Billing Connector for Google App Store |
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Zuora Billing Connector for Data Warehouse (see full list above) |
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Administrationand deployment |
Admin Command Center
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Central Sandbox (Billing) |
1 Included |
1 Included
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2 Included | |
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Developer Sandbox (Billing) |
1 Included |
1 Included |
2 Included | |
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Data Import Tools |
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Deployment Manager |
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Multi-Org Management |
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Performance Booster |
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Performance Booster Elite |
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Extension Studio |
Custom Fields |
50 per object |
75 per object |
100 per object |
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Custom Objects |
5 Included (Up to 25,000 records each object)
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10 Included (Up to 10,000,000 records each object) |
20 Included (Up to 10,000,000 records each object)
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Custom Logic Definitions |
5 Included
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10 Included
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20 Included
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Custom Workflow Definitions |
5 Included
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10 Included
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20 Included
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Security and compliance |
Single Sign On (SSO) |
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Protect |
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Billing Audit Trail |
7 years |
7 years |
7 years | |
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Support and training |
Standard Support |
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Premium SLAs |
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Zuora University (seats) |
1 Included |
2 Included |
3 Included | |
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Premium Support |
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Technical Account Manager (TAM) |
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Enterprise Solution Architect (ESA) |
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Managed Services |
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