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Zuora for Finance Entitlements

Features and services of Zuora for Finance

These entitlements are effective starting March 1, 2025. For customers whose relationship with Zuora is governed by prior versions of our entitlements or other contract terms, consult your applicable contract terms.

Order-to-cash

Category

Functionality

Core

Pro

Elite

Order management

New Orders

Amendment Orders

Multi-Action Orders

Multi-Period Ramps

Quoting (Zuora CPQ)

Billing operations

Billing Schedules

eInvoicing*

1 Supported Country Included

for additional

1 Supported Country Included

for additional

1 Supported Country Included

for additional

Account Hierarchies

Taxation (Tax Connector or Z-Tax)

1 Included

for additional

1 Included

for additional

2 Included

for additional

Account Management Portal

Payments operations

Payment Schedules

Payment Method Updater

Gateway Routing

Cascading Payments

Chargeback Reconciliation

Payment Profiles

Payment Links

Payment Forms

PCI Compliance

Payment Gateway

2 Included

for additional

5 Included

for additional

10 Included

for additional

Specialized Payment Connection

Lockbox

Payment optimization

Configurable Payment Retry

Fraud Protection

Revenue recognition

Point-in-time or over-time recognition rules

Billing-based Revenue Recognition

Booking-based Revenue Recognition

Events-based Revenue Recognition

Usage-based Revenue Recognition

Usage tracking and usage history reports

Revenue Schedules

Ramp Contracts Straight Line accounting

Pre-configured revenue recognition rules

Revenue allocations

Automated Variable Consideration Rules

Contract Modifications [prospective/retrospective]

Standalone Selling Price Formula

Perform Revenue Allocations based on SSP

Calculate costs, such as commissions, rebates, accruals, COGS.

Calculate Standard Selling Price (SSP) using historical transaction data.

Revenue accounting compliance

Multi-book Revenue Accounting

LT/ST and CA/CL Reclass

Manual Journal Entry

Accounting close

Accounting Close Process

Journal Entries

Chart of Accounts Management

General Ledger Segments

15 Segments

15 Segments

15 Segments

Configurable Summary GL Interface

Pricing models supported

Category

Functionality

Core

Pro

Elite

Pricing and packaging flexibility

Recurring, Usage, and One-time Charge Models

Advanced Usage Charge Models

  • Prepaid

  • Top-Ups

  • Commitment

Attribute-based Pricing

Pricing Catalog

Multiple Currencies

Promo Codes

Usage metering

Usage Event Meters

Usage Traceability

Usage Mediation

Data and analytics

Category

Functionality

Core

Pro

Elite

Data, analytics, and reporting

Data Query

Report Builder with Pre-built Reports

FX Currency Reporting

Zuora Billing Connector for Data Warehouse (Available Options Below)

  • Aurora MySQL

  • AWS Athena

  • AWS Aurora

  • AWS RDS

  • AWS Redshift

  • AWS S3

  • Azure Blob Storage

  • Databricks

  • GCP Postgres

  • Generic MySQL

  • Generic Postgres

  • Google BigQuery

  • Google Cloud Storage

  • SQL Server

  • Snowflake

per connector

per connector

per connector

Analytics Dashboard (with datasets)

Customizable Analytics datasets

10 datasets

75 datasets

100 datasets

Revenue reporting

Unbilled Receivables tracking

Earned and deferred revenue tracking

Forecast Revenue

Operational Revenue Reporting

Real Time Close Dashboard

Revenue Analytics

Revenue Contract Grouping

Performance Obligation (POB) Mapping

Performance Obligation (POB) Bundles

Usage tracking and usage history reports

Extensibility

Category

Functionality

Core

Pro

Elite

Connectors

Integration Hub

Zuora Connector for Salesforce CRM

Zuora Connector for Salesforce CPQ

Zuora Connector for Hubspot

Zuora Connector for NetSuite

Zuora Connector for Apple App Store

Zuora Connector for Google App Store

Zuora Connector for Data Warehouse (see full list above)

Zuora Connector for Microsoft Dynamics 365

Zuora Connector for SAP

Zuora Connector for Workday Financials

Extension Studio

Custom Fields

50 per object

75 per object

100 per object

Custom Objects

5 Included

for additional

10 Included

for additional

20 Included

for additional

Custom Logic Definitions

5 Included

for additional

10 Included

for additional

20 Included

for additional

Custom Workflow Definitions

5 Included

for additional

10 Included

for additional

20 Included

for additional

Enterprise readiness

Category

Functionality

Core

Pro

Elite

Administration and deployment

Admin Command Center

  • System Health Dashboards

  • User Management

  • Tenant Management

  • AI-Assist Support Tickets

  • OneID Login (across all tenants)

  • Your Zuora Entitlements

Order-to-Cash Production Copy Sandbox

2

for additional

2

for additional

2

for additional

Billing Developer Sandbox

1 Included

for additional

1 Included

for additional

2 Included

for additional

Data Import Tools

Deployment Manager

Multi-Org Management

Billing Performance Booster

Dedicated Shard

Security and compliance

Single Sign On (SSO)

Protect

Audit Trail

7 years

7 years

7 years

Support and training

Zuora University (seats)

1 Included

for additional

2 Included

for additional

3 Included

for additional

Standard Support

Premium SLAs

Premium Support

Technical Account Manager (TAM)

Enterprise Solution Architect (ESA)

Managed Services