Subscription plan options considerations
Consider compatibility with payment providers and ensure correct setup of subscription option groups for a smooth user experience.
When configuring subscription plan options, keep the following considerations in mind to ensure compatibility with your payment provider and a smooth end-user experience:
- If you subsequently change your payment provider, the associated payment options are disabled. You must create new payment options for your new payment provider.
- If you use Stripe as the payment provider, you can create a subscription option group that contains payment plans of different billing frequencies; If you use Braintree as the payment provider, each subscription option group can only contain payment plans of the same billing frequency.
- Make sure that the subscription option groups are set up correctly. Otherwise, the end users would not be able to change their plans on the Preference Centre page successfully.
- If your end user is subscribed to a phased plan, they cannot change their subscription.