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Subscription plan options considerations

Consider compatibility with payment providers and ensure correct setup of subscription option groups for a smooth user experience.

When configuring subscription plan options, keep the following considerations in mind to ensure compatibility with your payment provider and a smooth end-user experience:
  • If you subsequently change your payment provider, the associated payment options are disabled. You must create new payment options for your new payment provider.
  • If you use Stripe as the payment provider, you can create a subscription option group that contains payment plans of different billing frequencies; If you use Braintree as the payment provider, each subscription option group can only contain payment plans of the same billing frequency.
  • Make sure that the subscription option groups are set up correctly. Otherwise, the end users would not be able to change their plans on the Preference Centre page successfully.
  • If your end user is subscribed to a phased plan, they cannot change their subscription.