Example invitee’s journey
This concept outlines the steps an invitee takes when receiving and responding to an invitation to join a shared product.
In this example, we follow the journey taken by an invitee when a customer sends them an invitation to take a seat on a shared product.
If an email invitation was sent, the invitee receives an email. The content of the email can be configured, as described in the Create a Custom Email Template topic.
A message, for example in WhatsApp, that contains the link to follow.
When the invitee follows the link in the invitation, they are taken to the invitation page that you have configured, where they can accept the invitation and login or register to continue.
The invitee can view the products shared with them in their Preference Center using the Shared with me link. From here, they can also remove themselves from the shared product.