E-Reporting in the Zuora UI
You can view and manage E-Reporting status for invoices, credit memos, and debit memos directly from the billing document page in the Zuora UI.
For invoices, credit memos, and debit memos, E-Reporting status is available directly on the billing document detail page in the Zuora UI.
The UI exposes document and payment E-Reporting status indicators, as well as actions to resync status and regenerate submissions from the document page.
Considerations
When a submission fails, the E-Compliance Request record includes error details to help diagnose the issue.
Common troubleshooting actions include:
Correct source data or template content, then regenerate the request if the provider rejects the payload.
Reconcile the request if a timeout or network issue occurred and you need to confirm the latest provider status.
Make sure an active template exists for the document type and business category.
Verify that the Business Region is enabled for the relevant document type before retrying the submission.