Enable the Multi-Entity Setting
To support multiple billing entities, the Enable Multi-Entity setting must be turned on in Zuora Quotes. The setting is automatically enabled at 0:00AM on the following day after the corresponding Zuora setting is enabled in your Zuora tenant. If you want to immediately update the Enable Multi-Entity setting before the next schedule permission check happens, you can manually run the permission check.
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The API user has access permission to all the entities.
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The Test Connections are successful. See Test Zuora Config Connection Settings for details.
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In each entity, you are using the right Salesforce credentials under 360 Sync in the right Salesforce org.
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A Product Catalog Sync is run successfully.
- In Salesforce, open Developer Console.
- Navigate to Debug > Open Execute Anonymous Window.
- In the Enter Apex Code window, type: zqu.RefreshCustomSettingSchedulable.refreshMultiEntityPermission();
- Click Execute.
- In Zuora Quotes, verify that the Enable Multi-Entity setting is correctly updated in Advanced Quoting Configuration Settings in the Zuora Config tab.