Multi-entity in Zuora CPQ
Multi-Entity in Zuora CPQ refers to the ability of Zuora to support organizations that operate across multiple business entities, such as different subsidiaries, regions, or business units, all within a single Zuora tenant.
To enable and support multiple entities in Zuora CPQ, you must have both Zuora Quotes 7.2 or later version and Zuora 360 3.2 or later version installed and configured as described in this article.
This feature is in the Early Availability phase. If you want to have access to the feature, submit a request at Zuora Global Support .
The following configurations were tested and certified between Zuora CPQ and Zuora in the Zuora Multi-entity environment:
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Multiple Zuora entities synchronizing to one Salesforce org.
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One Zuora entity synchronizing to one Salesforce org.
If you are turning on Multi-entity in Zuora CPQ Q3 2016 release or earlier, make sure your tenant names are not longer than 38 characters, including special characters.